When a customer goes through checkout, the information on their order is automatically transferred to the Orders section for you to keep track of. In the administration, you can view all of the orders made on their site, manually add orders, or edit the details of existing orders.
The Orders section is located under Sales - Orders. On this page, every order ever made from the store is listed in detail.
The following details are displayed for each order on the list:
Order ID: a number assigned to an order by OpenCart during the checkout confirmation
Customer: the name of the customer that made the order.
Status: update of the status of the order. After the order is initially created the status will be "Pending". The default options are Missing Orders, Canceled, Canceled Reversal, Chargeback, Complete, Denied, Expired, Failed, Pending, Processed, Processing, Refunded, Reversed, Shipped, and Voided.
Total: the total price of the order.
The first section for modifying an order is called Customer Details. Typing in a customer name that has already made an account with the store will auto-complete the form by bringing up their information to fill in the blanks.
If an address has been added to the customer, select their address option under "Choose Address". Otherwise the customer address will need to be manually filled into the form.
In "Choose Product", begin typing the product name. A drop down list will appear with products containing that name. Selecting a product from this list will bring up specific product options for this order.
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